Strategy grounded in experience
We are two senior commercial and retail leaders with over 50 years of combined international experience across cruise, airport and travel retail, luxury and premium brands, hospitality and UK domestic retail.
Suzanne most recently headed up Retail at MSC Cruises, leading commercial strategy, buying and retail performance across 25+ ships. Her career also includes senior leadership at Harding+ and buying at World Duty Free, alongside experience working with leading luxury spirits brands including The Macallan and Highland Park at Edrington, as well as Lanson Champagne and Pernod Ricard.
Helen brings a proven track record in commercial buying, data analytics, inventory management and retail optimisation, with experience spanning Harding+, MSC Cruises and major UK retailers.
Together, we combine strategic commercial leadership with deep analytical, buying and operational expertise. Having worked across cruise operators, airport retailers, concessionaires, brand owners and entrepreneurial businesses, we bring a genuine 360-degree understanding of the industry — from the boardroom to the shop floor.
Today, we partner with brands, retailers and operators to identify opportunities, accelerate growth, improve profitability and transform retail performance. From developing route-to-market strategies and strengthening commercial partnerships to optimising buying, stock management and the guest experience, we combine independent strategic thinking with practical, hands-on solutions that deliver measurable results.
Career experience includes:
Let’s talk
Whether you're launching a new retail concept, seeking fresh commercial insight or looking for experienced executive support, I'd love to hear about your plans and explore how we could work together..